Shipping policy
Shipping Policy
Thank you for shopping with Vorvex. We are committed to processing and delivering your order as quickly and efficiently as possible.
Order Processing
- Orders are typically processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
Estimated delivery times are as follows:
- United States: Up to 15 business days
- International Orders: Delivery times vary depending on the destination and distance from our fulfillment centers. Most international orders arrive within 10–30 business days.
Please note that these are estimated delivery times and may be affected by customs processing, weather conditions, holidays, or carrier delays that are outside of our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. Tracking updates may take 24–72 hours to appear.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated. Free shipping promotions may be available on qualifying orders.
Customs & Import Fees
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. Vorvex is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided at checkout.
Lost or Delayed Packages
If your order is significantly delayed or appears lost, please contact our support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to help.